Get a real-time view of your entire sales pipeline on a visual dashboard.
Access detailed reports on sales activity, productivity, and individual performance. Then use those insights to track team performance and spot opportunities for growth.
Enjoy unlimited data and up to 1,000 contacts with no time limit or expiration date.
Close more deals with less work using tools that remove friction from the sales process.
Your sales team can use free CRM tools that notify them when a prospect opens an or visits your website. Then they can use that information to follow up at the right time via live chat, , or call.
HubSpot CRM takes minutes to learn. New contacts to your database are automatically enriched with data from over 20 million businesses.
Organize and sort deals in your sales pipeline, then create tasks to remind yourself of important deadlines. And with emails, meetings, and notes tracked automatically, you'll save time — and never guess where a relationship left off.
Spend less time logging notes and more time building relationships with HubSpot’s free Gmail and Outlook integrations.
Get alerts when a prospect opens your . Follow up using personalized templates or call them from the CRM.
Give prospects the option to connect when it’s convenient. Send them a scheduling link that syncs with your calendar, cutting out the time-consuming back and forth of meeting scheduling.
Attract more visitors to your site with free ad management tools.
Grow your database with free forms and landing pages that convert visitors into qualified leads. HubSpot CRM will automatically organize, enrich, and track each contact in a tidy timeline.
Connect with and convert visitors in real-time using live chat. Scale one-to-one chats with chat automation using HubSpot's chatbot builder.
Nurture your leads with bulk that is easy to create and automatically optimized for different devices.
Draft campaigns using HubSpot’s templates or use the drag-and-drop editor to build your own templates.
Learn which emails, pages, and traffic sources are driving the most conversions with built-in analytics. Then use those insights to drive even more conversions.
Take your campaigns to the next level with a CRM-driven marketing approach.
With HubSpot, your free marketing tools integrate seamlessly with free CRM tools. This integration helps create personalized customer experiences across channels, throughout the customer journey.
Leverage the data in your free CRM to create customer-first experiences including personalized emails and live chats.
Use free customer management software to better support your customers with tools like ticketing and live chat.
HubSpot CRM includes a universal inbox, giving your whole team a centralized view of every customer interaction. View, assign, and reply to every conversation, from any channel.
Every contact record is accessible from inside the inbox, giving your support team the context to craft a helpful response every time.
Your customers want answers and solutions fast. Improve your response time with time-saving productivity and customer relationship tools.
Organize and track all your customers’ issues in one dashboard. Create templates and canned responses for the most common customer questions, so you never have to draft the same or chat twice.
Use in-depth reports with metrics on customer wait times and ticket volumes to enhance your customers' experience.
You want technology that makes your teams more efficient.
Build and customize forms in seconds, helping your marketing team generate free leads. Arm your sales team with time-saving prospecting tools like sequences and workflows. Then watch as they sell more with less work.
Leverage over 1,800 integrations to connect your existing tech stack to HubSpot CRM and get even more out of the tools and apps your team uses every day.
Build views and automate actions to manage your contacts and data with ease. Watch your contact records automatically populate with form data and website activity. Then sit back as HubSpot enriches each record with information from millions of businesses.
Configure your data model and clean your database with clicks, not code. Use built-in reporting to track KPIs such as net new contacts, deals completed, rep productivity, and more. Leverage those insights to address inefficiencies and drive results.
Piles of business cards? Messy spreadsheets? Unorganized LinkedIn connections? Stop managing your relationships in silos.
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HubSpot’s easy-to-use CRM takes minutes to learn and allows you to track every detail of your business relationships — all in one place. Project manage your entire sales pipeline and organize and respond to all your customer support issues.
Check your contacts’ website activity, and identify new prospects visiting your site.
Create personalized emails in bulk to nurture your relationships with contacts and customers. It’s easy when you use the same tool for and contact management.
Manage your online ads for free. Add landing pages and forms to your website to convert visitors into qualified business leads — no coding required.
Use built-in reporting to track the number of new contacts captured and get a view of all the activities that make up customer relationships.
Whether you’re a one-person business looking for a personal CRM or an established company with hundreds of accounts, HubSpot CRM can help.
Store up to one million contacts and companies, and invite your entire team to collaborate in one place.
Best of all, our free CRM software has the tools and features to grow with your business — with premium plans available when you need them.
Over the recent years, manufacturing companies have experienced a dramatic shift towards the implementation of innovative technologies into their processes, including those related to customer relationship management. On their way to becoming even more customer-centric, manufacturers don’t just wait for people to tell them directly what they want and need, but take advantage of software solutions that allow making predictions on products that will be demanded in the coming months. This approach is used not only by large players of the market but also by small and medium-sized businesses willing to keep pace with modern times and outperform their competitors.
One of the most popular and beneficial solutions manufacturing requires is CRM software that allows businesses to take advantage of such effective techniques as lean production and automation to meet future demand. Considering the highly dynamic nature of the time we live in, the importance of CRM software in manufacturing cannot be overstated. Streamlined business processes, delivery of unparalleled customer service, improved sales management — these and other benefits become available for those who decided to invest in CRM implementation.
To survive in today’s consumer-driven marketplace, manufacturers need to think beyond one-size-fits-all mass production. They now need to engage their customers in a personalized way. To do that, they need deep, timely insights into customer needs. CRM for manufacturers provides a 360-degree view of the customer, making it possible to configure the right solutions at the right price, and exactly in the demanded volumes.
In addition, CRM allows manufacturers to engage customers and channel partners and distributors across the manufacturing lifecycle, in this way creating an end-to-end experience that is consistent for their B2B customers.
What’s more important, is that the customer experience doesn’t end when a sale is complete. A CRM system can provide useful insights that help businesses to understand the entire lifespan of a sold product: these include support, repairs, installation, upgrades, handling inspections, add-ons, training, and customization. Insights that derive from this understanding can help to effectively compete with global, third-party competitors.
Continuing the list of reasons why manufacturers need a CRM, let’s dive deeper into the key benefits such systems have on offer.
This benefit is extremely useful for companies operating in fast-changing industries such as high-tech, electronics, retail, etc. A custom manufacturing CRM solution can help manufacturers cut the time required to develop a product from the concept phase to market delivery. Allowing for the elimination of the need to invest in other manufacturing planning software.
To stay in business, a manufacturing company has to keep producing high-quality products consistently and efficiently. Defective products can not only harm the brand image but also result in unhappy and unsatisfied customers, leading to a reduction in sales and revenue. This is where custom predictive software for manufacturing industry can help companies stay ahead of the competition.
When a business fails to simplify and optimize business operations, it can face the problem of overly complex processes. Moreover, costly implementations of production management software can have a detrimental effect on the company’s desired ROI.
Deploying CRM in the manufacturing sector can give manufacturers detailed and useful insights about operations, inventory management, order processing, warehousing, and distribution chains. And this delivers phenomenal results, empowering companies with everything needed to effectively manage their production schedules, maintain materials supply, and move products quickly from the production stage right to the market, all within a smart supply chain solution tailored to their business needs.
Customer relationship management in the manufacturing industry has proved to be a game-changer because safe delivery of a product and provision of quality after-sales services are no less important for a manufacturing company than closing a new deal.
Unlike other manufacturing software solutions, CRM software is a valuable marketing tool, as it helps businesses to gain followers and customers. It enables the Marketing and Sales departments to make detailed reports, taking into consideration the customers’ behavior.
Manufacturing CRM systems let the support teams help the customer immediately and also provide valuable insights that help to improve product quality and business processes over time. This streamlines the operations, lowers costs, and increases profits.
It is also possible to leverage blockchain technology together with CRM to streamline financial transactions, maintain a transparent ledger system, and keep track of all digital payments.
There’s no secret that CRM systems are not created equal. The manufacturing industry is huge and has particular needs. And while the majority of CRM systems have core capabilities and features, like lead management and a database for storing contact info, manufacturers have some unique demands.
Here are several key features to look for in a manufacturing CRM:
This is a must-have for selling highly customizable products. It includes features such as a product catalog, quote management, and inventory tracking.
Capabilities here range from activity streams to loyalty programs, enabling companies to manage relationships with distributors and other partners.
Algorithms can predict future demand, allowing operations to stay on top of inventory needs. Forecasting also opens up space for making sales projections.
If there is a need to connect your CRM with your ERP for a smooth data flow and holistic approach, integration options are a must.
This feature enables the creation of effective workflows and automation of various processes for more efficient operations.
CRM systems can be considered as a core part of many businesses but choosing the best one for your manufacturing business means careful consideration of some specific things, like those related to your vendor’s expertise in manufacturing and a presence of relevant cases in the portfolio.
At Emerline, with years of experience in the delivery of CRM services, we know exactly what a modern CRM system should be. CRM systems developed by our teams are:
For more Custom CMR Solutionsinformation, please contact us. We will provide professional answers.